STANDARD DELIVERY POLICY
Next day delivery anywhere in Ireland provided orders are received by us before 10:00am and we have the stock.
Please note that a few special furniture products require a slightly longer delivery time and you will be informed by e-mail of the alternative delivery date. These items may also incur an additional delivery charge, of which you will be notified by e-mail, before the order is processed.
For orders of €60 and over in value: Delivery is FREE OF CHARGE
For orders under €60 in value: Delivery will cost €5.00(Both charges exclude VAT).
International & UK
Minimum delivery charge is €20.
We can ship most of our products internationally for an additional shipping fee. If you would like us to provide a shipping quote, please email us at firstname.lastname@example.org with a list of the product(s) you are interested in and your full shipping address. We will reply within 24 hours Monday through Friday with your shipping quote!
We will happily refund or exchange any item purchased from www.stakelumtoys.ie
We reserve the right to charge a returns handling fee.
All goods must be unused, in a saleable condition and in their original packaging.
Please notify us within 14 days should you wish to return any item(s) we have supplied. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping amount.
Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.
Should we receive no response from our e-mail we will assume that you wish to accept the goods on the date as specified.
If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.